Frequently Asked Questions

What is the difference between twill and black diamond?

Great question! For a detailed comparison, please visit our dedicated page on this topic: Fabric Comparison

Does hardware come with my top?

Most of our tops come with the necessary hardware. The exception is our ‘Replace-a-Top’ options, designed to be used with your existing hardware. For clarity, refer to the installation guide for the specific product or chat with one of our agents for confirmation before purchase.

Do you offer free shipping?

Yes! If your order is $75 or more and in the lower 48 states.

How do I find my model number?

Your product’s model number can be found on a little white sticker on the warning label, on the inside of the top, right above the rearview mirror. It’s also included in your proof of purchase.

I live in a colder climate. What should I be aware of?

In cold climates, be mindful of potential cold cracks and the nature of vinyl in low temperatures. Handling vinyl tops with extra care when they are out is essential.

Do you still make hard tops or sell parts for hard tops?

No, we no longer manufacture Hardtops and no longer sell replacement parts for them.

Do the JL Supertop Ultra windows fit on the JL Wrangler factory soft top?

No, these windows are not interchangeable.

Do you still make running boards?

We’ve discontinued our Powerboards. However, we recommend checking out Amp Research for high-quality running boards.

Do you have a YouTube channel for installing your products?

We do! BestopTeam

Also, each item will have a link to the installation video on the product-specific page.  We recommend starting there but if Bestop has not made it yet, our followers are great and a lot of them have made independent installation videos so we recommend just typing the name of the product and what vehicle into YouTube to see all your options.

What is the difference between the Ford Bronco OEM top vs Bestop?

The OEM top for the Ford Bronco has a square design and is only removable as a whole unit. In contrast, the Bestop version features a slanted fastback design and can be broken down into parts, offering more accessible storage and versatility.

What is the difference between the Supertop for Truck and the Softopper version?

The Bestop Supertop for Truck has removable side and rear windows while the Softopper rear window rolls up, and the sides are a solid panel instead of a window. Bestop offers more replacement parts. Softopper tops are quicker to install and have silver bows whereas Bestop has black bows.

Care and Maintenance
How do I maintain and care for my Bestop soft top?

Your Bestop product is made of the finest materials available. To keep it looking new and for the maximum possible wear, it will need
periodic cleaning and maintenance.

Fabric: The fabric should be washed often using soap, warm water, and a soft bristle brush. Rinse with clear water to remove all traces
of soap. Bestop recommends using Bestop Cleaner (part no. 11211-00) and Bestop Protectant (part no. 11212-00) for Vinyl fabric and
Bestop Twill Protectant (part no. 11217-00) for Twill fabric. Bestop Cleaner and Bestop protectant are specially formulated to provide a
total cleaning and protection system. Bestop Cleaner safely removes the toughest stains, will not harm vehicle finishes, and is biodegradable
and environmentally friendly. Bestop Protectant protects against UV-fading, cracking, and hardening, and repels dust, grease, dirt, and

Windows: Keep windows clean to avoid scratching. DO NOT use a brush on the windows! Wash with a water-soaked microfiber cloth or sponge
and a mild dishwashing detergent. Bestop recommends Bestop Vinyl Window Cleaner (part no. 11213-00), which safely cleans and
protects vinyl windows and helps prevent UV damage. NEVER WIPE THE WINDOWS WHEN THEY ARE DRY. Be careful when cleaning
snow or frost from the vinyl windows since they are easily scratched and may crack at low temperatures. DO NOT roll the sides or rear
window in cold weather. The windows become stiff and will crack. Cracks caused by misuse in cold temperatures are not covered under

Water: Seeping through at the seams may be stopped by applying 3-M Scotchgard® on the inside of the seams. Rips in the fabric may
be repaired with Bondex® iron-on patches. Iron the patches to the Inside of the top, carefully following the Bondex® instructions.
Snaps: Keep snaps cleaned and lubricated with silicone to help prevent snaps from sticking to the studs. If a snap does become stuck
to a stud, use a screwdriver and GENTLY pry apart to prevent permanent damage to the snap or the top fabric.

Zippers: Keeping zippers cleaned and lubricated with Bestop’s Zipper Cleaner (part no. 11216-00) will help prevent damage and keep the zippers in smooth working condition. If a zipper opens behind the slider, the slider may have been spread apart. This problem can usually be repaired by using an ordinary pair of pliers to bring the sides back into parallel. Return the slider to the end of the zipper in the normal open
position. Squeeze lightly at first and test the zipper. If the zipper continues to remain open squeeze more firmly with the pliers and try the zipper again. Repeat this procedure until the zipper operates correctly

Can I take my Bestop soft top through a car wash?

Yes! But we do recommend only going through a Touchless or manual carwash, following our guidelines above. Avoid automatic car washes with brushes to prevent damage.

Does Bestop offer installation service?
Do you offer replacement parts?

Yes! We sell replacement parts for most of our products. We will need to know what product you need parts for and what parts you may need. Please email us at for help finding and ordering a replacement part.

I own a modified roll cage/Jeep, will a Bestop soft top work?

Our soft tops are designed for OEM specifications. We cannot guarantee compatibility with modified roll cages, jeeps, or aftermarket products like roof racks and lightbars.

My windows are tight and sometimes stiff to install; is that normal?

Yes, tighter is better! If you are having trouble, please follow the installation instructions carefully and install in a warm environment. Over time, with the top installed and out in the elements, it will stretch and loosen some, as well.

What is Bestop's warranty policy?

Please see our warranty information page HERE for more details.


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